Siptell — Support

Siptell is cloud IP telephony for sales teams: browser calls, call recording, statistics and amoCRM integration. Here is how to reach us and how to set everything up.

Contact us

E-mail
support@siptell.uz
Telegram
@sarvar_usmonow

Working hours: Monday to Saturday, 10:00–19:00 (Tashkent, UTC+5). Closed on Sunday. We usually reply within the working day.

How to connect Siptell to amoCRM

  1. Install the Siptell widget in amoCRM and open “Settings” → “Integrations” → Siptell.
  2. Click “Connect Siptell”: sign in to your Siptell account or sign up (14-day free trial) and confirm access.
  3. In the Siptell account open “Users” and link employees to amoCRM users (matching e-mails are linked automatically).
  4. Reload amoCRM — the call panel appears in the bottom-right corner. On the first call the browser asks for microphone access.

Frequently asked questions

The browser can’t hear my microphone

Click the lock icon in the amoCRM address bar → “Microphone” → “Allow”, then reload the page.

Incoming calls don’t reach the widget

In amoCRM (“Integrations” → amoCRM → “Users”) check that AmoCall is enabled for the employee, and that an extension is linked to them in the Siptell account.

The confirmation e-mail didn’t arrive

Check your Spam folder. On the sign-in page click “Resend the link” — you will need your e-mail and password.

Forgot your password

Ask your account administrator to set a new password in the “Users” section.

The call was recorded but the recording is missing in amoCRM

Write to us with the call number and time and we will look into it.